Access to Personal Information Officer

Job Introduction

An exciting opportunity has arisen for two Access to Personal Information Officer’s to join our Access to Children's Information team on a two year Fixed Term Contract.

The team is responsible for ensuring that the requirements of the Data Protection Act 2018 (DPA) and General Data Protection Regulations (GDPR) are met, along with our statutory obligations in sharing information.

You will join a welcoming and supportive team who are passionate about the work we do and are proud of our commitment to supporting vulnerable individuals in accessing their information.  

Main Responsibilities

You will:

• Conduct and coordinate the delivery of data subject rights, including rights of access, rectification and erasure regarding children’s social care records.
• Work through a significant volume of confidential documents, using IT software to redact, whilst maintaining attention to detail. 
• Deal with requests from the public in a timely and consistent way with professionalism and empathy
• Provide necessary support to the requestor receiving their information, offering guidance throughout the process and the post release of files.
• Respond to requests for information from external agencies, including court orders, local authorities and other statutory or private organisations.
• Create summaries and chronologies from records in response to statutory checks.

The Ideal Candidate

What you'll bring:

• Detailed knowledge of Data Subject Rights in accordance with the DPA and GDPR.
• Experience in understanding the needs of vulnerable children/adults and the impact social care involvement may have had on them.
• Knowledge about safeguarding, including the ability to identity potential risks in releasing sensitive data.
• Excellent communication skills, both oral and written.
• Proven computer skills including Microsoft Office packages.

If you would like to discuss the role further please contact Emma O’Brien on 01785 278090 or email emma.obrien@staffordshire.gov.uk

Potential Interview Date: week commencing 25 November 2024.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.