Head of Provider Services

Job Introduction

Are you an experienced social care leader?

Staffordshire County Council are looking for an innovative, inspirational, and transformative leader to manage adult care services operated by the council. These services include residential care homes, bed-based respite, supported living, day services, and reablement. These services support adults with a learning disability, autism, physical disabilities and complex care needs.

The role is hybrid, with a combination of home working and requirements to visit services and council operations, based on business need. This is a full-time role, with regular travel to service locations across the county.

The role is part of a management on-call rota, with a requirement to be on-call on average every 6 weeks.

Main Responsibilities

As the Nominated Individual, you will be responsible for the strategic leadership and operational oversight of care services across a range of settings to ensure an outstanding level of care and support is provided.

You will deliver strategic and workforce plans and work with Commissioners and adult social care teams to lead on the development of services to align with directorate and corporate strategies and priorities.

Reporting to an internal board, you will ensure there is a strategic, commercial, and outcome-focused approach to the delivery of services, ensuring effective performance management, best value for money, and statutory compliance.

The Ideal Candidate

What you will bring:

• The ability to undertake effective change management, capturing the hearts and minds of key stakeholders to realise the service’s vision and mission.
• A flexible, passionate, and adaptive leadership approach that is genuinely interested and curious about others and what motivates people.
• An intellectual rigour, and the ability to analyse and evaluate complex information and data to produce effective and practical recommendations and solutions.
• Belief in the art of possible, not the actions of the past, and are creative with the ability to imagine and try new approaches.

What you will have:

• Significant experience of working in a senior strategic role in a social care provider organisation
• Experience of successful change management
• Knowledge and understanding of the issues facing people using social care services and their carers
• A proven track record of innovation and continuous improvement
• Interpersonal and networking skills
• Excellent written and verbal communication skills
• Excellent information and communication technology skills
• Organisation and time management skills
• The ability to travel independently across the county as required

Shortlisting will be completed after the advert closes, week commencing 25th November.

Interviews will be held on Tuesday 3 December 2024 at Staffordshire Place 1.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Kelly Gray, Head of Provider Services at: kelly.gray1@staffordshire.gov.uk 

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post. 

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.