Pensions Governance and Communications Officer

Job Introduction

We have some exciting opportunities for highly motivated individuals with a real can-do attitude to join our Pensions Governance and Communications Team.

This role offers fantastic opportunities for long term career progression if that is what you are looking for.

We will need you to carry out post duties, maintain records accurately and respond to written and verbal enquiries about the Local Government Pension Scheme (LGPS).

Please note that this is a Permanent, Full time (37 hrs per week) role but will consider part-time/flexible working. You will be required to be in the office 2-3 times a week.

The selection process will be by interview at our offices in Staffordshire Place, Stafford, and will include a short practical test.

If you would like to have an informal discussion about the role or have any questions, please email Martin Elliot, Pensions Governance and Communications Manager at: martin.elliot@staffordshire.gov.uk or Matthew Clewlow,  Senior Pensions Team Leader at: matthew.clewlow@staffordshire.gov.uk

To find out more about what we do please click on the link below:

www.staffspf.org.uk/Home.aspx

Main Responsibilities

As a member of the Governance and Communications Team, you will be responsible for: 

• The timely scanning, indexing and tasking of documentation received in to the Pension Fund on to the Pensions Administration System.
• Ensuring that queries received in to the pensions mailboxes are dealt with in a timely manner in accordance with set service standards.
• Controlling the management, storage, retrieval, retention, and destruction of documents. 

The Ideal Candidate

Previous experience in an administration role would be an advantage but if you don’t have this full training will be provided.

We just want you to bring a thorough and logical approach to your work and be able to work on your own initiative, prioritise workloads and meet deadlines. A customer focussed outlook is important to us as is a strong attention to accuracy and detail.

Please note that interviews will be held during the week starting 20 January 2025. 

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Martin Elliot, Pensions Governance and Communications Manager at: martin.elliot@staffordshire.gov.uk 

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.